At AVK, we are committed to protecting the privacy of our users and ensuring the security of their personal data. This Privacy Policy explains how we collect, use, and protect the information provided by our customers, suppliers, and website users.

1. Data Controller

AVK, headquartered at Av. Major General Machado de Sousa SN, Alto de Mem Martins, 2635-195 Rio de Mouro, is the entity responsible for processing personal data collected through the website www.avk.pt and other communication channels.

2. Personal Data Collected

We may collect and process the following categories of personal data:

Identification data: Name, company, job title. Contact data: Email, phone number, address. Browsing data: IP address, device type, website usage information (via cookies). Other data: Information voluntarily provided through forms or direct contact.

3. Purposes of Data Processing

The collected data is used for the following purposes:

Service provision: Processing requests and providing the requested products and services. Communication: Responding to enquiries, sending institutional and promotional communications (when authorised). Service improvement: Analysing user behaviour on the website to enhance the user experience. Compliance with legal obligations: Meeting tax, administrative, and regulatory obligations.

4. Legal Basis for Data Processing

The processing of personal data is carried out based on the following legal grounds:

Contract execution: When necessary for the provision of requested services. Consent: For marketing communications or when required by law. Legitimate interest: For service analysis and improvement, provided it does not override users’ rights. Legal obligation: To comply with applicable legal and regulatory obligations.

5. Sharing of Personal Data

AVK does not sell or share personal data with third parties, except in the following situations:

Service providers: Companies providing support services (e.g., web hosting, email marketing), ensuring GDPR compliance. Legal and regulatory authorities: When required by law or competent authorities.

6. Data Retention

Personal data will be retained only for the necessary period to fulfil the purposes for which it was collected, in compliance with applicable legal retention periods.

7. Data Subject Rights

Users have the right to:

Access, correct, or update their personal data. Request the deletion of their data (except when legal retention obligations exist). Object to data processing for marketing purposes. Request the transfer of their data to another entity. Withdraw consent for data processing, where applicable.

Requests should be sent to marketing@avk.pt.

8. Data Security

AVK implements technical and organisational measures to protect personal data against unauthorised access, loss, or destruction.

9. Cookies and Similar Technologies

The AVK website uses cookies to improve the user experience. For more details, please refer to our Cookie Policy.

10. Changes to the Privacy Policy

AVK reserves the right to update this Privacy Policy at any time. The latest version will always be available on our website.

11. Contact

For any questions regarding this Privacy Policy or the processing of personal data, please contact us via:
📧 Email: marketing@avk.pt 📍 Address: Av. Major General Machado de Sousa SN, Alto de Mem Martins, 2635-195 Rio de Mouro

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